My scanner won't work!

Pet Terry · Sat 30/08/2003 10:59:37

My scanner doesn't work. When I'm trying to scan something I get error message saying "Scanner not detected". Scanner is plugged in where it should be and I haven't changed any settings or anything. Scanner worked fine when I had my old monitor, but I had to buy new one because old monitor broke down. Now the scanner haven't been working with the new monitor. I've tried to re-install the drivers and update them, with no luck. My printer does work and it's connected through my scanner. Scanner is CanoScan FB 330P and I'm using Win98.

Any help?

makri · Sat 30/08/2003 11:21:56

Check the parallel (LPT) port settings from you BIOS. I've seen cases where the setting has changed without any apparent reason. Try the other settings available (Bi-directional, Enhanced, ECP, ECP+EPP etc.).

Pet Terry · Sun 31/08/2003 13:20:47

Thanks makri but that didn't help...

Any more help???

Scummbuddy · Sun 31/08/2003 16:12:05

You said you reinstalled drivers... have you also uninstalled the scanner software, and then reinstalled it?

Pet Terry · Mon 01/09/2003 12:24:41

Yep, done that, doesn't work.

Scummbuddy · Mon 01/09/2003 17:00:31

Is it possible for you to try and install it on another computer?
Are there other connection spots in the back of the computer you can hook it up to instead?

SSH · Mon 01/09/2003 17:10:59

I had a similar problem with my scanner for ages. Then I reliased that it's power cable wasn't plugged in

Pet Terry · Wed 03/09/2003 08:10:26

Scummy: It's not possible to install it on another computer at the moment... also, there's only one connection spot where to plug it in. But thanks anyway.

I'll try installing the drivers again today to see if it helps.