Contacting the developers
If you have any comments or suggestions, the first place to go is
the AGS Forums. Linked off the main AGS website, it's where the AGS
community meets and you will find answers to many questions there.
If you think you've found a bug, if you need help or can't get
it to work, please check the following:
Whatever the problem, if you can't solve it then post to the
Technical Forums for help and include all the details of the
problem -- there are lots of people there who will try to help you
- That your question is not already answered in this manual. AGS
has been painstakingly documented, so PLEASE read this manual
through before asking a question.
- If it is not covered in the manual, check the CHANGES.TXT file.
If a new feature has been added then it will be described there, if
it has not yet been added to this manual.
- That you are using the most recent version of AGS. Use the
"Check For Updates" option on the Help menu to make sure you're up
- If you are receiving an error message, please write down the
EXACT message and any other information which you think is
appropriate. PLEASE WRITE THE EXACT ERROR MESSAGE TEXT, don't just
say "I get a message about it not being able to find a file".
- If you are getting lock-ups or techno-garbage printouts, please
try to give a situation which causes the problem. For instance, if
you notice that it only happens on certain screens, or only if
there is an object, etc then please state that - it makes replying
a lot easier and faster.
Please don't send us e-mails or private messages about problems
using AGS. Post them to the forums, where others can help you and
your question will then be searchable so that people in future can
find out the answer without having to ask again!
NOTE: If you want to provide your game as an attachment
to demonstrate a problem you are having, PLEASE COMPRESS IT using
WinZip, PKZIP, etc and send it as a zip file.
REMEMBER: When you post a question to the forums, give it
at least 24 hours before posting again asking "WHY IS NOBODY
HELPING ME?!?!?". We don't all read the forums 24/7, good things
come to those who wait.
The AGS website: http://www.adventuregamestudio.co.uk
The AGS forum: http://www.adventuregamestudio.co.uk/forums/