Illegal exceptions (SOLVED)

[placyd]

Hi!
Ive just finished my new game, and it worked fine in my computer, but when someone else tried it, the game crashed, and sent this message:

Illegal exception
---------------------------
An exception 0xC0000005 occured in ACWIN.EXE at EIP = 0x004CA204 ; program pointer is +335, ACI version 2.62.772, gtags (0,0)

What could be the problem?

Please help!

[Pumaman]

Can you provide more information? What was happening in the game at the time of the crash?

[placyd]

At the beginning of the game when you would do anything - walk, or interact, look -  the game crashes and quits with this message.
If you set the downgrade to 16 in the setup, the game works....
But another problem - when you look at an inventory item the game freezes...
But in the script there is just a simple displayspeech command....

[placyd]

I have a custom inventory and the look button script is:
SetActiveInventory(-1);
SetCursorMode(MODE_LOOK); 

it hink this is the source of the problem 

[Pumaman]

Is the anti-aliasing option enabled in Setup? If so, can you ask them to un-tick it and try that way?

[placyd]

yes it is enabled, but when its off the graphics will be low quality...

[strazer]

Yes, but please let them try anyway so Chris can at least determine the cause of the problem.

[placyd]

ok the crash problem solved with these options...but when i look at something in the inventory the game stucks in - the speech won't disappear and I cant continue the game.

I have a custom inventory and the look button script is:
SetActiveInventory(-1);
SetCursorMode(MODE_LOOK); 

any suggestion?

[Pumaman]

Is your inventory a popup modal GUI? If so, bear in mind that it pauses the game so that speech/etc won't run properly. Try making it a Normal GUI (and then switching it off in game_start).

[placyd]

OK thanx its working now!