What does this crash mean? (SOLVED)

[Ghostlady]

Can someone tell me what this message means on a game crash?

An exception 0xC0000005 occured in ACWIN.EXE at EIP = 0x004A8E27; program pointer is +5997, ACI version 2.62.772, gtags (0,9)

AGS cannot continue, this exception was fatal ......standard message ...............

[stuh505]

Well only CJ would be able to interpret the exception codes...but it may be helpful to explain what circumstances this unexpected termination occurred under...was it a game you made?  if so, you could show the code that you think may have caused the problem

[strazer]

There are a couple of easy things to spot, such as eip +5997 means the MP3 player and eip +379 means a problem drawing the GUI

Seems to be a problem playing an mp3 file. Maybe the file is corrupt.
Do you hear any other sounds?

[Ghostlady]

I do have a large mp3 file, about 4 meg.  Would that cause a crash?  I have other mp3s and wavs and I can hear them fine.

[Pumaman]

Has the crash happened more than once? If you temporarily remove that MP3 from your game, does the problem go away?

If so, then there is likely some sort of minor corruption in the MP3 file that is crashing the decoder. You could try re-encoding it or converting it to OGG.

[Ghostlady]

Well, the problem is I don't crash.  I am using WinMe.  A friend of mine is testing it for me and he gets the crash.  He is using XP.  I do have a lot of sound effects and music.  It might be hard to determine which one is causing it.  Would someone here who is more familiar with the software want to give it a try?

[Ghostlady]

I think I have found the corrupt file.  Thanks for all the help. 

[Pumaman]

Glad it's sorted