Problem with exe file

[keyzar]

Hello everybody!

Maybe this problem is fixed in another topic but I can't find this one sorry.

1. Sorry for my bad English
2. When I build EXE file and run this file, it's normally work. But when I send folder with all components (of course inclusive exe file) to another computer, it doesn't work. It's just start with black screen and music. I can't see a graphic, only listen a music. Would you help me with this problem please? 

I used 3.2 AGS version.

[Crimson Wizard]

What color depth does your game use (256 colors, 16-bit, 32-bit)?
What system do you run the game on (your first and second computer)? What graphic settings do you choose in game's setup (renderer, scaling filter)?
Does your game load any graphics from disk dynamically on game start (if you scripted something like that)?

[Gilbert]

What specs does this other computer have?
You may try the workaround from this thread and see whether it fixes your problem.