I have a (technical) problem with Norman Cooks

[KittenInPyjamas]

Dear Mr. Jones*,           

I downloaded this great looking game and I went to the winsetup file to determine how I want to play it. No matter which analysis I chose, I got this message:
0x0000005 occured in ACWIN.EXE at EIP=0X004A2C8C
program pointer is -91
ACI version 2.50.395
gtags (0,0)



* The error message suggested I should contact you      lol


Seriously now:
Can anyone help me with this? Please keep in mind that the only things I know about computers are that those have screens and keyboards and you need to plug them in order to get them to work...... Thanks a lot in advance!

[Pumaman]

Hmm, that's strange. I suggest you upgrade to the latest version of DirectX:
http://www.microsoft.com/downloads/details.aspx?familyid=0A9B6820-BFBB-4799-9908-D418CDEAC197&displaylang=en

and see if that helps.