Techs: A Helpdesk Simulation - DEMO AVAILABLE

[Magic]

Ben 'Magic' Brown (ben.brown@talk21.com) is proud to present ...

Techs - A Helpdesk Simulation

Overview:

"Techs" is the main component of my final year project as part of a degree in Business Computing. My focus has been on producing a helpdesk simulation where users are challenged with running an IT support service and have to solve computer-based problems for fellow staff members. I am using the Adventure Game Studio software to create it.

At present I have created ten functional rooms and scenarios encompassing an introduction sequence, a tutorial instructing new users on how to use the interface and a sample scenario of an IT problem, along with three sets of character sprites (Two are borrowed from the Reality on the Norm Pack with permission), sprites and interactions for the various objects (Computers, desks, doors, etc) and character dialog.

The current date of writing is the 14th of March and the hand-in date is the 29th, so I have yet to add several more scenarios for the simulation itself to be complete.

Screenshots:

Title Screen:


Tutorial:


A help request:


Problem analysis in progress!


Development Progress:

Design: 100%
Scripting: 75%
Graphics: 75%
Sound/Music: 90%

Expected completion date: 29th March, 2007
(Because it has to be handed in then!)

Demo

Here is the current version of the software. Feel free to e-mail or post feedback or bugs.
Download.
(NOTE: Check the Winsetup.exe to ensure you have the appropriate settings, including music activation)

[thewalrus]

     This looks really interesting. I will be downloading.......

[ShadeJackrabbit]

I downloaded it, and so far am impressed! It's a good game, but I'd like to know how many missions will be in it. Keep it up!

[Magic]

Thanks for the interest folks.

I'm going to be doing approximately five scenarios in total, possibly six if I have the time. I'll definitely be continuing to develop it after the project is handed-in because I've really enjoyed it.

[Rd27]

I tried it and liked it  !

I just think, that it would be cool, if I really have to use the Programs (in this case outlook) to solve the problems. Now It is a little bit too easy to just select the correct answer. It would be ofcourse much work to make it like that, but it would be better that way, atleast in my opinion  .

Keep up the good work!