Outages and Community Relations

Started by subspark, Mon 05/05/2008 13:23:00

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subspark

Not that this has happened in a while, but a few times I've been forced to investigate outages on google and americangirlscouts before with little success. Would it be too much to ask if the adoring community could receive email updates on potential outages and scheduled server changes.
It would be really convenient.

Thanks,
Paul.

Shane 'ProgZmax' Stevens

Why?  I don't think AGS is high-profile enough that people need emergency notice that maintenance is going to happen.

GarageGothic

As long as we're notified in advance on the forum whenever there's going to be extended (and pre-known) server downtime like a few weeks ago.

subspark

Is that true? AGS is pretty high up in my books as might be for other regular members. I'm on here everyday asking questions, reporting bugs etc. It depends on how active a member you are.
I think there should be a profile option to allow for these kinds of events to send brief alerts to those who desire it.

Cheers,
Paul.

Pumaman

If the server is scheduled to be down for a significant length of time (ie. more than a couple of hours) then I do give advance notice, as GarageGothic says.

But for shorter periods like the forum being down for half an hour or 10 minutes, I don't think it's really worth the hassle to start warning people about something that most of them will never notice has happened.

subspark

Thats fair enough. I guess I was unfortunate enough to miss the advance notice and freaked out when everything was offline.

I'll assume a server upgrade or something is going on next time.
Cheers,
Paul.

Emerald

What, you figured the CIA had hacked the site vecause they suspected American Girl Scouts was some sort of codename for a terrorist operation and these forums are a front for an evil coaltion of redneck militiamen?

Hey, I like your sig.

subspark

Thankyou. It is a beloved projec of mine that is under development.

Cheers,
Paul.

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