T-zone issues

[Bad Voo-doo man]

I got a Samsung e315 from tmobile, and right after i got it i decided to go to tmobile's website and add the whole unlimited T-zones for 4.99 extra a month.  It said it would take up to 24 hours to get activated, so i waited the 24 hrs. Nothing. I called them, and they told me its 48, so I waited paitently(sp?) for another 24 hrs, then still getting nothing i called them again, and they said that it takes 72 hrs.  So by now im getting ticked, but i decide to wait the next 24 hours and then try again.  Still nothing. so i call them, and end up getting disconnected four times (they were all morons) untill I finally called and got a level 2 tech.  He tried and tried, and still not being able to get it he sent some kind of a report to the engineers to see what was up...while on hold the battery in my sisters cell died.  I waited till later tonight and called again to check in on the report and was able to connect while on hold only, it last for about 6 minutes was all.  I accidently closed out of the browser and it can't connect anymore without getting the whole "T-zones service required....$4.99.." message..could it possibly be that my battery is down to only one bar, and may be to low to connect?

Thanks in advance

[LGM]

What?