I didn't see mention of this advice.. so excuse me if it was said already.
If someone's threatening me in my shop, I just threaten to call the police if they don't leave the premises, and that they're banned. If they still don't move I pick up my phone and that always does the trick.
I don't really know what you mean by a club exactly, but anyone who is abusive to me in my shop instantly loses any rights they previously had to refunds etc.
If someone's threatening me in my shop, I just threaten to call the police if they don't leave the premises, and that they're banned. If they still don't move I pick up my phone and that always does the trick.
I don't really know what you mean by a club exactly, but anyone who is abusive to me in my shop instantly loses any rights they previously had to refunds etc.