[new problem]Need help removing "Antivirus Pro 2010"

Started by Bulbapuck, Wed 14/10/2009 12:09:32

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Bulbapuck

Antivirus Pro 2010 intalled itself on my computer >:( I was immediatly suspicious of it and a quick google-search prooved my suspicions to be correct.
Now it doesn't allow me to go to certain internet pages (I hope it will alow me to post this..)
And I can't remove the program asyou usually do, by clicking remove progam.. It just doesn't work

HELP!!!

Khris

Download this:
http://dl.getdropbox.com/u/995571/SUPERAntiSpyware.exe
(put it in my dropbox in case the malware blocks the official download).

Install it and run a standard scan.
If that doesn't work, try it in safe mode (press F8 at boot time).

Bulbapuck

IT WORKED!!! ;D
Thank you Khris! :D Thank you thank you thank you thank you thank you thank you thank you thank you thank you!

You're a lifesaver :)

rharpe

I know you fixed your problem, but here are some other programs you should keep on your system updated at all times and use if you need to:

Anti-malware:
Malwarebytes
Spybot - Search and Destroy

Antivirus:
Avira Antivir (free edition)

Registry Scan:
HijackThis

"Hail to the king, baby!"

Bulbapuck

Thanks rharpe, I must've missed your post :P Will definatly download those :)

I have a new problem and I have no clue what to do. (Suspect something bad due to all the popup messages)
I can't open windows media player, when I try it says that it's not supporting the file I'm trying to open. And I believe this is a fake message since I seem to recal a time when media player could play mp3's ::)

I did some research and it seems to be something called "vs codec pro", and I tried scanning my computer several times with SUPERAntiSpyware and also ran a virus scan. Neither find anything, despite the fact that I keep getting popup messages saying "Your computer is infected with spyware!" and such..

Please help!

arj0n

#5
You can run SwD to autodetect and remove VSCodec PRO.

Or manually remove it:

delete file:
wextract.exe

remove reg entries:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run "VSCodecPRO"
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Image File Execution Options\taskmgr.exe

delete map and files [if existing]:
%UserProfile%\Application Data\VSCodecPRO\Autorun.ico
%UserProfile%\Application Data\VSCodecPRO\Process.ico
%UserProfile%\Application Data\VSCodecPRO\Service.ico
%UserProfile%\Application Data\VSCodecPRO\settings.ini
%UserProfile%\Application Data\VSCodecPRO\uill.ini
%UserProfile%\Application Data\VSCodecPRO

Bulbapuck

#6
Well, it found 77 bad files, but to remove them I have to upgrade. figures...
I'll just remove the 77 manually and see what happens.

Thanks [ Arj0n ] :)

EDIT: How do you remove a reg entry?

Oliwerko

Run -> "regedit"

There you just find what you want and delete it. But be careful and do not alter anything you don't know.

arj0n

For winxpsp3:

1. Run regedit, [win start button->run->"regedit"->OK]
2. Within the left pane
Goto: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\
leftclick on Run and look in the right panel for the entry "VSCodecPRO". rightclick on it and choose delete.
Goto: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Image File Execution Options\
leftclick on Image File Execution Options and look in the right panel for the entry "taskmgr.exe". rightclick on it and choose delete.
3. Done

Bulbapuck

For some reason I cannot run regedit, a popup window says it's infected...

arj0n

#10
download and run suerantispyware (free)

when that doesn't work: boot pc in safemode and run a virusscan and if possible a malware/spyware scan
Boot pc in safemode = restart pc and hit F8 until you see a dos-menu. choose 'safemode with no network options'. Windows will start with a minimum of processess and appears in 16bit color. Then run antispyware/antivirus software.

Bulbapuck

I've heard a lot about this "rebooting"-thing. Though I have no clue what it is or how to do it.

Sorry about all the questions, I'm a n00b and on my mother's computer :-X

auriond

Or if you're using WinXP, try RegCleaner.

edit: rebooting means restarting your computer.

Bulbapuck

Thank you so much for the link auriond and for the edit [ arj0n ]!

I'll get to work.

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