Unfortunately it's been too long to remember anything particular about 3.4.1.
One thing that I would test is which audio driver they have selected in setup. I recall there was a driver selection on Windows, and some choices could work not well, causing sound corruption etc.
Another thing, that version should have a "threaded audio" checkbox, is it on or off, and will there be any difference?
One thing that I would test is which audio driver they have selected in setup. I recall there was a driver selection on Windows, and some choices could work not well, causing sound corruption etc.
Another thing, that version should have a "threaded audio" checkbox, is it on or off, and will there be any difference?