Blank screen when I try to add a new game

soulstuff · Tue 01/04/2025 19:04:45

I've been trying to add a game to the database since yesterday but everytime I click on the "Add a new game" link on the main page under my username It just takes me to a blank screen.

I don't know if someone else has the same problem or if it's just me.

AGA · Wed 02/04/2025 18:00:30

Should be solved now!

Repi · Thu 03/04/2025 04:38:49

I've had this problem since yesterday, and it still doesn't work.

@soulstuff did you manage to enter your game?

soulstuff · Thu 03/04/2025 12:23:09

Quote from: Repi on Thu 03/04/2025 04:38:49I've had this problem since yesterday, and it still doesn't work.

@soulstuff did you manage to enter your game?

Yes I did but i noticed when I put add game after I filled all the fields it took me to a blank page, so i browsed all the games to check if it was added and it was but with no images.
Then I edited that entry on the page (action button -> edit game) and added the images again and then it worked.

heltenjon · Thu 03/04/2025 17:37:40

There is clearly some sort of delay, because several of the recently added games have been added several times. I think I have disabled three copies of "Save me this Jazz". So I guess the games enter some sort of quarantine queue, then suddenly are added all at once. It's above my skill level, but I'm sure AGA is on the case.

Repi · Thu 03/04/2025 18:21:36

@soulstuff

This worked for me too, so thanks again!

@heltenjon

Yes, I added the game several times and it gave me the blank screen every time. It should be okay now.

Hopefully this is not too big of an issue.

AGA · Fri 04/04/2025 19:27:35

There isn't a delay, it's just that when you add a new game a sequence of actions happen, first of which is to create the new game's page. The chain of actions is breaking somewhere for whatever reason, so the new games are added bare bones, but the following steps (e.g. saving images, authors, etc) are failing somewhere.

If this goes wrong repeatedly, it'd be great to have a time frame for at least one of the failures, so I can dig in the logs to see what went wrong. Even something like "around 19:00 or 20:00 on 04 April" would be better than nothing!

heltenjon · Fri 04/04/2025 22:22:34

Quote from: AGA on Fri 04/04/2025 19:27:35If this goes wrong repeatedly, it'd be great to have a time frame for at least one of the failures, so I can dig in the logs to see what went wrong. Even something like "around 19:00 or 20:00 on 04 April" would be better than nothing!

The Game Page Entry thread? It gives the time for each entry, disabled or not.

heltenjon · Sat 05/04/2025 14:29:44

@AGA While you are digging into this, it also looks like there is a problem with the thumbnails in the list of new games. More than usual of the new entries don't have working thumbnails yet, even if they got the same pic working on the main game page. Perhaps there's a connection?